Cinch Data Solutions (the "Company") recognizes that privacy is an important issue, so we design
and operate this website (the "Site") with the protection of your privacy in mind in order to
maintain the integrity of your personal information.
This privacy policy has been compiled to better serve those who are concerned
with how their 'Personally
Identifiable Information' (PII) is being used online. PII, as described in US privacy law and
information
security, is information that can be used on its own or with other information to identify, contact,
or locate a single person, or to identify an individual in context. Please read our privacy policy
carefully
to get a clear understanding of how we collect, use, protect or otherwise handle your Personally
Identifiable
Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or
app?
When visiting or using the Site, you may be required to share personal
information, such as your name and email address. Generally, this information is collected when you
provide it to us when registering for an account, filling out surveys, corresponding with us, or
otherwise volunteering or providing information about yourself. We do not knowingly collect personal
information from anybody under the age of 13.
When you use Google Sign-In to access our services, you agree to share basic account information
with us. The purpose of this is so that this information can be easily accessed at a later date,
without having to make additional requests to the sign-in provider.
How do we use your information?
We may use the information we collect from you when you register, make a
purchase, sign up for our newsletter,
respond to a survey or marketing communication, surf the website, or use certain other site features
in the following ways:
• To personalize your experience and to allow us to deliver the type of
content and product
offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service
requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone
inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known
vulnerabilities in order to make your
visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only
accessible by a limited number
of persons who have special access rights to such systems, and are required to keep the information
confidential.
In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL)
technology.
We implement a variety of security measures when a user places an order enters,
submits, or accesses their
information to maintain the safety of your personal information.
For your convenience we may store your credit card information kept for more than
60 days in order to expedite
future orders, and to automate the billing process.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to
your computer's hard drive
through your Web browser (if you allow) that enables the site's or service provider's systems to
recognize
your browser and capture and remember certain information. For instance, we use cookies to help us
remember
and process the items in your shopping cart. They are also used to help us understand your
preferences
based on previous or current site activity, which enables us to provide you with improved services.
We
also use cookies to help us compile aggregate data about site traffic and site interaction so that
we
can offer better site experiences and tools in the future.
We use cookies to:
• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to
offer better
site experiences and tools in the future. We may also use trusted third-party services that track
this
information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can
choose to
turn off all cookies. You do this through your browser settings. Since browser is a little
different,
look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, Some of the features that make your site experience more
efficient may not function
properly.Some of the features that make your site experience more efficient and may not function
properly.
For European Residents (GDPR)
If you are located in Europe, please be advised of the following required by the
General Data Protection Regulation:
- The Company may provide the Service to Users located in Europe.
- In its interaction with European Users of the Service, the Company is a data controller such
that we are the organization which decides the purposes for which and the ways in which any
personal data that we have collected is used.
- You agree that we are entitled to obtain, use and process the information you provide to us
to enable us to discharge the services.
-
Our lawful reason for processing your personal information will be "legitimate interests".
Under "legitimate interests" we can process your personal information if we have a genuine
and legitimate reason and we are not harming any of your rights and interests.
-
We will process your persona data in a lawful, fair and transparent manner on only for the
legitimate purpose of being able to provide the service.
- We will only request, process and maintain personal information to the extent necessary to
be able to provide the Service.
-
We will keep in such form that, and only for the duration that, permits identification of
data subjects for no longer than necessary.
-
You may withdraw consent at any time and request that your personal information be erased.
-
You may request a copy of all personal information maintained about you and request that it
be rectified in the event any information is incorrect.
-
The Company maintains all records in their entirety until and unless the User requests
account deletion, at which time we will delete all personal information without undue delay.
If you request that we erase your personal information, we will also be required to delete
your account and you will not be eligible to use the service unless you open another
account.
With regard to the General Data Protection Regulation (EU) 2016/679 ("GDPR), we
must disclose what personal data we collect and process about you, and for what purposes. In this
Privacy Notice, you find all such information that we are obliged to inform you.
http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:OJ.L_.2016.119.01.0001.01.ENG&toc=OJ:L:2016:119:TOC
The Regulation in its entirety in your language, may be accessed by following this link:
Would you like to defend your rights, which are listed in this Privacy Notice, you may contact
us using the contact information listed above.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally
Identifiable Information
unless we provide users with advance notice. This does not include website hosting partners and
other
parties who assist us in operating our website, conducting our business, or serving our users, so
long
as those parties agree to keep this information confidential. We may also release information when
it's
release is appropriate to comply with the law, enforce our site policies, or protect ours or others'
rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for
marketing,
advertising, or other uses.
For EU residents, we treat GDPR Personal Data you provide in accordance with the GDPR. We may
share certain
Personal Data with trusted third parties for whom we administer surveys or other services, or who
provide
services to us, where you provide consent and where such third parties have agreed to the EU
standard
contractual clauses for data protection addenda or have otherwise indicated that they are eligible
for
such sharing or comply with the GDPR.
We have partnered with Survey Sampling International, LLC (“SSI”) and Peanut Labs, Inc. (“PL”) to
provide you with additional survey opportunities and to earn our rewards. In connection with this
partnership, we will pass certain personal data and social/demographic information to these parties
for use in connection with the purposes set forth in their privacy policy. To view the privacy
policy for SSI and Peanut Labs
please click here.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or
services on our website.
These third-party sites have separate and independent privacy policies. We therefore have no
responsibility
or liability for the content and activities of these linked sites. Nonetheless, we seek to protect
the
integrity of our site and welcome any feedback about these sites.
Google
Google's advertising requirements can be summed up by Google's Advertising
Principles. They are put in place
to provide a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART
cookie
enables it to serve ads to our users based on previous visits to our site and other sites on the
Internet.
Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network
privacy
policy.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such
as the Google Analytics cookies)
and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together
to
compile data regarding user interactions with ad impressions and other ad service functions as they
relate
to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page.
Alternatively,
you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google
Analytics
Opt Out Browser add on.
Users located in California (CCPA)
The California Code of Regulations defines a "resident" as:
- every individual who is in the State of California for other than a temporary or transitory
purpose and
-
every individual who is domiciled in the State of California who is outside the State of
California for a temporary or transitory purpose
All other individuals are defined as non-residents. If this definition of "resident" applies to
you, we must adhere to certain rights and obligations regarding your personal information. To
the extent those rights apply to you, they are described below. The Company also handles certain
personal information on behalf of third-parties and/or partners of the Company. You should
contact these third-parties and/or partners to exercise any rights you may have with respect to
that personal information.
Pursuant to the California Consumer Protection Act of 2018 (“CCPA”), and subject to certain
exceptions and limitations, residents of California are able to contact the Company to exercise
the rights described below with respect to certain personal information that the Company holds
about them.
You are entitled to receive the following:
- Whether we collect and use your personal information
-
The business purpose for collecting personal information
-
The categories of your personal information that the Company has collected in the preceding
12 months
-
The categories of sources from which that information was collected
-
The categories of personal information that we disclosed for a business purpose
-
The categories of third parties to whom the personal information was disclosed for a
business purpose
-
The specific pieces of personal information the Company has collected about you.
You also hold the entitlement to request the deletion of your personal information, just like
any other user of the Site. If you ask us to delete your personal information, we will respect
your request and delete your personal information, subject to certain exceptions provided by
law, such as (but not limited to) the exercise by another user of his or her right to free
speech, our compliance requirements resulting from a legal obligation or any processing that may
be required to protect against illegal activities. Furthermore, residents of California are also
subject to the following other privacy rights:
-
We will not discriminate against if you exercise your privacy rights
-
You may object to the processing of your personal data
-
You may request correction of your personal data if it is incorrect or no longer relevant,
or ask to restrict the processing of the data
-
You can designate an authorized agent to make a request under the CCPA on your behalf.
-
If you are a California resident and would like to make such a request to exercise any of
these rights, please submit your request in writing to us using the contact information
provided in Section (11).
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and
online services to post a
privacy policy. The law's reach stretches well beyond California to require any person or company in
the United States (and conceivably the world) that operates websites collecting Personally
Identifiable
Information from California consumers to post a conspicuous privacy policy on its website stating
exactly
the information being collected and those individuals or companies with whom it is being shared. -
See
more at:
https://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or
as a minimum, on the first
significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on
the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
• By logging in to your account
• By chatting with us or by sending us a support ticket
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising
when a Do Not Track (DNT)
browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the
age of 13 years old, the
Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade
Commission,
United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators
of
websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the
United States and the concepts
they include have played a significant role in the development of data protection laws around the
globe.
Understanding the Fair Information Practice Principles and how they should be implemented is
critical
to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive
action,
should a data breach occur:
We will notify you via email
• Within 7 business days
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right
to legally
pursue enforceable rights against data collectors and processors who fail to adhere to the law. This
principle requires not only that individuals have enforceable rights against data users, but also
that
individuals have recourse to courts or government agencies to investigate and/or prosecute
non-compliance
by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes
requirements for commercial
messages, gives recipients the right to have emails stopped from being sent to them, and spells out
tough
penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after
the original
transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us
at
• Follow the instructions at the bottom of each email.
and we will promptly remove
you from
ALL correspondence.