Privacy Policy

Cinch Data Solutions (the “Company”) recognizes that privacy is an important issue, so we design and operate this website (the “Site”) with the protection of your privacy in mind in order to maintain the integrity of your personal information.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect?

When visiting or using the Site, you may be required to share personal information, such as your name and email address. Generally, this information is collected when you provide it to us when registering for an account, filling out surveys, corresponding with us, or otherwise volunteering or providing information about yourself. We do not knowingly collect personal information from anybody under the age of 13.

When you use Google Sign-In to access our services, you agree to share basic account information with us. The purpose of this is so that this information can be easily accessed at a later date, without having to make additional requests to the sign-in provider.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products.
• To follow up with them after correspondence (live chat, email or phone inquiries).

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.

For your convenience we may store your credit card information for more than 60 days in order to expedite future orders, and to automate the billing process.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

For European Residents (GDPR)

If you are located in Europe, please be advised of the following:

• The Company may provide the Service to Users located in Europe.
• In its interaction with European Users of the Service, the Company is a data controller such that we are the organization which decides the purposes for which and the ways in which any personal data that we have collected is used.
• You agree that we are entitled to obtain, use and process the information you provide to us to enable us to discharge the services.
• Our lawful reason for processing your personal information will be “legitimate interests”. Under “legitimate interests” we can process your personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests.
• We will process your personal data in a lawful, fair and transparent manner and only for the legitimate purpose of being able to provide the service.
• We will only request, process and maintain personal information to the extent necessary to be able to provide the Service.
• We will keep in such form that, and only for the duration that, permits identification of data subjects for no longer than necessary.
• You may withdraw consent at any time and request that your personal information be erased.
• You may request a copy of all personal information maintained about you and request that it be rectified in the event any information is incorrect.
• The Company maintains all records in their entirety until and unless the User requests account deletion, at which time we will delete all personal information without undue delay. If you request that we erase your personal information, we will also be required to delete your account and you will not be eligible to use the service unless you open another account.

Third-party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

For EU residents, we treat GDPR Personal Data you provide in accordance with the GDPR. We may share certain Personal Data with trusted third parties for whom we administer surveys or other services, or who provide services to us, where you provide consent and where such third parties have agreed to the EU standard contractual clauses for data protection addenda or have otherwise indicated that they are eligible for such sharing or comply with the GDPR.

Sharing of Information

Cinchbucks may share your personal information and/or social-demographic information, including, without limitation, a unique identification number (“UID”), postal code, region, province, gender, marital status, education, ethnicity/race (where permitted by applicable law), employment related information, non-personally identifiable information on household members, consumer product and service usage and ownership, home ownership, pet ownership, employment information, and social grade, with third party sample/market research companies for the following purposes:

1. Identifying client survey opportunities that you may be eligible for through the Third Party MR Companies.
2. Disclosing such data elements to clients of the Third Party MR Companies for audience measurement services.
3. Appending such data elements to completed client surveys and delivering the appended survey data to clients of the Third Party MR Company(ies) for analytical or research purposes.
4. Other uses as set forth in their privacy policy.

We will not share your name, email address, or phone number with the Third Party MR Companies. In connection with the sharing of your information with a Third Party MR Company, your information may be transferred and stored outside of your country of residence, including, without limitation, in the United States.

Third-party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Users located in California (CCPA)

Pursuant to the California Consumer Protection Act of 2018 (“CCPA”), and subject to certain exceptions and limitations, residents of California are able to contact the Company to exercise the following rights:

• Whether we collect and use your personal information
• The business purpose for collecting personal information
• The categories of your personal information that the Company has collected in the preceding 12 months
• The categories of sources from which that information was collected
• The categories of personal information that we disclosed for a business purpose
• The categories of third parties to whom the personal information was disclosed for a business purpose
• The specific pieces of personal information the Company has collected about you

You also hold the entitlement to request the deletion of your personal information. Furthermore, residents of California are also subject to the following other privacy rights:

• We will not discriminate against you if you exercise your privacy rights
• You may object to the processing of your personal data
• You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
• You can designate an authorized agent to make a request under the CCPA on your behalf

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. According to CalOPPA, we agree to the following:

• Users can visit our site anonymously.
• Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes on our Privacy Policy Page.

You can change your personal information:

• By emailing us
• By logging in to your account
• By chatting with us or by sending us a support ticket

Do Not Track Signals

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Third-party Behavioral Tracking

It is important to note that we allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

• We will notify you via email within 7 business days.
• We will notify the users via in-site notification within 7 business days.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in accordance with CAN-SPAM, we agree to the following:

• Not use false or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third-party email marketing services for compliance, if one is used
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email

Friend Referrals

We may provide you with an opportunity to invite your friends, family and acquaintances (“Friends”) to use various Cinchbucks Sites and Features. If you elect to use our referral service for informing a Friend about any of the Cinchbucks Sites and Features, you will provide us with your Friend's name and email address. Using our referral service permits us to automatically send the Friend one or more emails or other communications, on your behalf, inviting them to visit or register for the Cinchbucks Sites and Features.

You warrant and represent that you have your Friend's consent to provide us with his or her information for this purpose, and that you will not give us referral information for any person not permitted to use the Cinchbucks Sites and Features, including, without limitation, a child under the age of 13, a person whose account has previously been suspended or deactivated, or a person residing or located in a territory where use of the Cinchbucks Sites and Features is not authorized.

Security

We maintain security measures in place in order to attempt to protect against the loss, misuse and alteration of the Personal Information under our control. Please be advised, however, that the Internet and other various networking communication media are not entirely secure, and your information may therefore be subject to interception or loss which is beyond our reasonable control. Accordingly, we assume no responsibility or liability for disclosure of your Personal Information or other information due to errors in transmission, unauthorized third-party access or other causes beyond our reasonable control.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.